What kinds of photography do you offer?
Check them all out here: gracezhuang.com
When will photoshoots be?
Almost all shoots will be scheduled on weekends, but in the summer I shoot on weekday evenings for golden hour lighting.
Do you travel?
I currently only shoot in the states of Washington and Oregon.
Where will photoshoots be?
In the Greater Seattle area! As for locations, we will shoot at locations of your choice within my mileage radius. I can also suggest locations if you don't have anything in mind.
How can I pay?
I accept cash, Venmo, check, and PayPal.
How long will it take for me to get my photos?
Depending on the package size, photos can take up to 72 hours to be available for download.
What happens if there's bad weather?
I always check in 2 days before a shoot to see if a client would still like to continue on with the set plan. If the weather does not cooperate, I'm always able to reschedule a shoot to a time that there is better weather.
Do you offer prints, albums, or slideshows?
Prints, canvases, and other products are available for purchase online through the website that I use to send digital photos through. Albums can be made upon request for family sessions, weddings, and maternity photos. Slideshows can also be made upon request for any type of photo session. All of these are subject to extra cost.
What is the purpose of the 50% down payment?
The purpose of the down payment is to ensure security and commitment to the photoshoot time. The down payment is refundable within a certain time frame.
What is your refund policy?
Full payments as well as down payments will be refunded in full if a shoot is cancelled within 2 weeks notice. Down payments will not be refunded on the day of a photoshoot.
If you have any questions I didn't answer, please feel free to contact me here: gracezhuang.com/contact